Can somebody help me please!? It's been 2 months!

I have a 4TB SSD. It gets recognized by the computer just fine, but has cyclic errors. I tried to do a ChkDsk repair on it and after it finished, still nothing. The USB response I get is an Error 52. I’ve been waiting for 2 months and I’m getting a bit miffed that the last guy (Who I’ve @'ed at twice and is a staff member) hasn’t contacted me back. Please help.