Can not use WD my cloud home

My Cloud Home - Personal Cloud Storage My Cloud Home Duo
#1

I bought a used WD my cloud home,
Seller informed that the system is Debian 10 with docker.
Once I receive the unit found system is too complicated and can not use.
I need to restore to official WD software.
Please help as the device almost bought 1 year without a real use.

#2

Hi @Eng.M.H,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask