Can not log in to cloud after latest update

[NIKOLAOS_PASCHALIS]

Hello
after updating to 5.0.5.111 and log in to new os 5 I can not connect to the cloud through my PR4100
Going to cloud access trying to log in and I get the message “Updating…” forever…
Any ideas ?

[SBrown]

@NIKOLAOS_PASCHALIS Can you collect the system logs and email them to me?

How to Collect My Cloud System Logs

[NIKOLAOS_PASCHALIS]

Already sent

[FranjoRios]

Try to Change password on mycloud.com to have Capital letter+number…, the PR uses it