Can no longer sign in to main site

I keep getting the “password field cannot be empty. password confirmation do not match” message.

I have verified over and over again that the password does match and the password box is not empty.

One more thing, I already had a password to sign in to my account but as soon as I tried to sign in, I was asked for no apparent reason to " Reset Password: Please update your password to login. Enter your email and click “Reset Password” to continue."

I would appreciate any helpful advice you can share to help resolve this issue.

Thanks

@kitaro

Is this where you want to sign in?

My Cloud (mycloud.com)

No this is where I want to sign in:

https://www.westerndigital.com/en-ca