i recently purchased this device and everything seems fine. I can use youtube etc but i cant seem to view my networked files. In order to view my files i have to turn off my windows xp firewall and then i can see the shared files. Is this normal? Surely this doesnt seem like the right way to go since my computer will be left vunerable to outside attacks. I called the customer service and they said its normal to turn off the firewall. If anyone can give me some alternate solutions that would be great since i can still return this item. Thanks alot!