Can I only view my network files if i have my firewall turned off?


#1

Hi guys,

i recently purchased this device and everything seems fine.  I can use youtube etc but i cant seem to view my networked files.  In order to view my files i have to turn off my windows xp firewall and then i can see the shared files.  Is this normal?  Surely this doesnt seem like the right way to go since my computer will be left vunerable to outside attacks.  I called the customer service and they said its normal to turn off the firewall.  If anyone can give me some alternate solutions that would be great since i can still return this item.  Thanks alot!


#2

It is not normal to turn off your firewall. You need to set the firewall to allow access to file sharing on your private network.

see here: http://www.stanford.edu/services/ess/pc/xpsp2/firewall.html

Scroll down to “Configuring Windows Firewall for File and Printer Sharing”.

You should call back customer service and ask to speak to a supervisor to let them know they are spreading around false information.


#3

thanks for your response… i finally figured it out a few days ago… all i had to do was uncheck the ‘dont allow exceptions’ box with the firewall on and it was good to go… :slight_smile: