Read the link I posted. That’s why I posted it…
1 Like
Opps my bad looked like a quote from my question which was why I ignored it.
But the WD easily hackable with login root crashing harddrive was my backup…
I know this is an old topic, but my drive has been down since Dec. 2018. I wrote WD support and got this from them: My Cloud is not recognized when connected to AT&T,Pace, Arris, Ubee or Sonic Gateway Routers.
This is what they told me to do:
SOLUTION:
1 . Power off the My Cloud device
2. Connect a network switch between the My Cloud and the router
3. Power on the network switch and the My Cloud device
4. Verify that the front LED light on the My Cloud is blue
5. Make sure that the LED lights on the Ethernet port of the My Cloud device are Illuminated or blinking
6. Start the My Cloud setup process again. For assistance setting up a My Cloud device, please see Answer ID 10439: How to setup a My Cloud Storage device.
It did not help me. I been down since Nov.
I have the same issue, it has been several month. Lately, I did check the temp of my device and it doesnt exceed 28c;
I open the case to check if my HDD is failure. However, the HDD still spining and doesnt make wierd sound. I’m sure that the HDD is still in good condition.
I tried several router and LAN cable but no luck. As well as 4s reset and 40s reset.
I did solve the problem with turn off my device, plug out the network cable, then plug in back the cable after that I turn on the device.
Wolaaa, the device come back with blue LED.
Its time to made second backup
