Blinking LED - Even tried everything


#1

Hello Everyone,

I purchased a MyCloud Home (unfortunately…). Device worked well for a couple of days. A few hours ago it stopped connecting to the My Cloud mobile app and mycloud.com. But the interesting thing is, I can connect and use it through WD Discovery App on MacOS?

The issue is named by the user manual and WD troubleshoot website as Slow Breathing LED. Nothing changed in my configuration, checked everything 3 times, changed the cable and the router, I am connected to the internet, tried everything in the troubleshoot and user manual, but still have the issue.

Do you have any suggestions for a solution?

Thank you.


#2

Hi msahin,

I recommend you to contact WD Customer Support for this issue.