Hello all. Looks like lots of good info here, but I’m not quite sure where to start.
I have two WD My Cloud gen1 units, a 3TB and a 2TB, that have been working fine without issue.
I updated the firmware on my 2TB to v04.05.00-342 without issue. I went to update the 3TB unit and after the restart it is stuck at the blinking amber light.
I’ve read that it is supposedly due to a network issue, but I can connect to the web interface and login, but then it is stuck on “Initializing”.
I’ve performed the Reset (power off, hold reset, power on and hold reset for 40 seconds) but no change, other than the IP address going back to DHCP-assigned instead of previously static set.
I do have a backup of the data, but it’s in the cloud and will take some time to download, so I’d like to recover the drive, if possible.
Where to start?
For example, I’ve seen this recovery process, but I’m unclear if it clears the disk contents or not: https://fox-exe.ru/WDMyCloud/WDMyCloud-Gen1/Recovery/