Big mistake to upgrade to OS 5

Ok so your existing Disk were not formatted inside of the My Cloud which means the swap space is probably smaller than 2 GB. My Cloud OS 5 does not support < 2 GB swap space. You can verify by enabling ssh and running the following command.

cat /proc/partitions |grep sd*

If the swap space on your drive is < 2 GB, the following article includes the solution.

At any case, collect the system logs, send to support and let me know the case number.

Unfortunately, it didn’t worked.
Which logs? /var/logs?

My question is: why cannot read the volumes like in the OS3 version? How much costs to support this retro compatible volume reliability of OS3?


Please send the system logs to support and let me know the case number