Basics ... How do I access the files I just transferred? Where are they?

WD External Drives External Drives for PC
1

Just purchased 2TB auto back up. I transferred 2 hours worth of picture files to the device. Now I can’t locate the pictures. Where are they?

2

Hi Rena2019,

You should contact WD Support for such an issue. To contact WD support, you can refer to the links mentioned below.

Phone:
https://support.wdc.com/contact_phone.aspx?h=4

Email:
https://westerndigital.secure.force.com/ind/?lang=en

3

Thank you for the links!