I previously had a daily backup set when I originally plugged in my Passport for the first time. That backup was working properly and I had no problems from June until this week when I tried to open up the WD Backup program to make sure that the Passport was still backing up when plugged in…
It doesn’t open the view I am used to, but does give me options so I figured I could just configure a new backup to the Passport and it’d be fine… nope. The error when I click to proceed is that the Passport has “Invalid Byte Encoding”.
ANY suggestions on things to try or someone who has walked through this before??
I can access the files on the Passport and transfer files to it still, but I would like to be able to backup my entire computer once a month at least.