.avi video runs, with no sound. Gen 2 hardware


#1

So, I’ve played every possible HD 1080p video I have, ts, tp, mkv, avi, you name it. TV rips, music videos, It all works well with perfect sound. That means the hardware set-up is correct, so one variable excluded.

Then when I play this HD video I downloaded from this Music site (GomTV), it goes wrong. First there will be about 20 seconds of blank nothing, no sound, no picture. Then the video appears, fast forwarding to catch up to it’s current time, still with no sound. Then after it’s reach the correct time, it plays at normal speed, but still with no sound.

As I mentioned before, other HD avi’s have played perfectly with no problem. However, this particular .avi is a problem.

All music videos downloaded from this Music site (GomTV) show the same symptoms, and same problems. Every other HD .avi that I have works fine.

Here is the data from Mediainfo:

General
Complete name                    : C:\Users\Alpha\Desktop\test genie.avi
Format                           : AVI
Format/Info                      : Audio Video Interleave
File size                        : 335 MiB
Duration                         : 4mn 26s
Overall bit rate                 : 10.5 Mbps
Writing application              : GOM ENCODER (GAviWriter 1.0)

Video
ID                               : 0
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Main@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 1 frame
Codec ID                         : H264
Duration                         : 4mn 26s
Bit rate                         : 10 000 Kbps
Width                            : 1 920 pixels
Height                           : 1 080 pixels
Display aspect ratio             : 16:9
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.201
Stream size                      : 324 MiB (97%)
Writing library                  : x264 core 136381948Jul 16 2010
Encoding settings                : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=5 / psy_rd=0.0:0.0 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / chroma_qp_offset=0 / threads=6 / nr=0 / decimate=1 / mbaff=0 / bframes=0 / keyint=23 / keyint_min=1 / scenecut=40 / rc=abr / bitrate=10000 / ratetol=1.0 / qcomp=0.50 / qpmin=10 / qpmax=40 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00

Audio
ID                               : 1
Format                           : MPEG Audio
Format version                   : Version 1
Format profile                   : Layer 3
Mode                             : Joint stereo
Codec ID                         : 55
Codec ID/Hint                    : MP3
Duration                         : 4mn 26s
Bit rate mode                    : Constant
Bit rate                         : 320 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 44.1 KHz
Stream size                      : 10.2 MiB (3%)
Alignment                        : Aligned on interleaves
Interleave, duration             : 26 ms (0.63 video frame)
Interleave, preload duration     : 235 ms
Writing library                  : LAME3.97 (beta)

My WDTV model is = WDBABG 0000 NBK  - SESN

Firmware version is = 1.01.77

There probably isn’t a solution, but can someone tell me what’s happening/wrong ?


#2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en


#3

I contacted WD & spoke to a technician. He said to reset it & I did, but it still has the same problems.

I tried giving him more technical details like the codec and such, be he didn’t seem to sure himself what was wrong.

He did say to send it in if the problem persists, but when I told him 97% of the HD videos I watch work fine, & it’s only this one batch of HD videos from this music site, He said it’s probably the codec.

These videos work fine on my laptop, it’s only on the WDTV that the problem occurs, & only with this batch of videos. It can’t be an erroneous codec since it works fine on my laptop.

Are there certain videos the WDTV can’t play?


#4

Not 100% sure but I seem to recall there being an issue with the WD TV Live and videos with 44.1Khz MP3 audio.

Try converting the audio track to 48Khz and see if that plays.

-edit-

I found the thread and the solution:

http://community.wdc.com/t5/General-Discussions/NO-AUDIO-with-mp3-44hz-divx-movie/m-p/48571#M12120

Solution was posted by me, my memory is terrible.  :D