WD Community

Avi Playback Problems

Hi, just got mine recently and it’s been great so far. However, I’ve had some major problems playing certain .avi files. I can play them just fine but the video seems to lag. I was wondering if anyone else was experiencing the same problems, if the problems were hardware related, and if  there were any possible solutions.

It could be the codecs.  Have you checked to make sure that the codecs for those video are supported by the WD TV?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.