Automatic synchronization Huawei p20pro

Hey there
I can’t do automatically synchronization from a huawei? I don’t have a SD card. So only dates from the phone. How do I have to do that?

Hi Vali89,

You have to make sure to keep the My Cloud App running in the Background to Auto Backup the Photos and Video Stored in the Default Photos storage folder of your Huawei P20 Pro.

To know the steps to download and install WD My Cloud App for your WD My Passport Wireless device is mentioned below.

https://support.wdc.com/knowledgebase/answer.aspx?ID=10462

To know the steps to start the Auto Backup Feature through the My Cloud App, refer to the link given below.

https://support.wdc.com/knowledgebase/answer.aspx?ID=16398&lang=en

Thank you. The problem is, I don’t have this option on my app to select the automatic safe. I don’t know why