Arcus 2.3 Update Live Video Issues

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

Anyone else having issues with the latest Milestone Arcus update?

Everything was working before with no issues, since updating I can’t view live video, I thought the recording was OK but I just had to look up something that happened yesterday and the recording is skipping, it’s effectively recording less than a frame every few seconds now which is useless.

I’ve tried viewing video on the mobile app, Safari, Chrome & Firefox and the issues happen on all.

2

Hello,

Have you tried a reset and/or power cycle?

3

First thing I tried was a cycle. Tried removing and re-adding the cameras too.