I’m updating this old thread since I’m having this same issue (apache2 seems to be failing). This started happening after the latest firmware update to my Gen 1 2TB MyCloud.
I can connect via SSH and Windows 10 network shares. Can’t connect to Dashboard or via MYCloud web site.(cloud access).
I’ve restarted apache2 (/etc/init.d/apache2 start) but still waiting to connect to dashboard after 5 minutes. At least the connection isn’t refused.
I could look in the logs. Just need to know the location. Just know enough linux to be dangerous. 
Also here is a thread I started the first time I had this issue. I usuallt just reboot, but would like to find a permanent solution.
