I can see that there are tons of lagging problem with this device from this forum. Maybe I am missing something with the device that anybody here can help. I’ll just paste here what I have emailed WD Support, heck even the basic .wav file lags so bad!
Here’s my email:
Hi! I have this second WD TV Live for less than a week, the first one I have to return due to the same lagging problems. I’ve also noticed in the community forum about the majority of the lag problems. I have a gigabit connection on my network and I have never experience any problem playing my DVD(Vob) / Audio(Wav) files through any of my three PCs so I am not going to blame it to my network system. The WD TV Live is connected to my theater setup, it is hooked up to a wired gigabit connection from a gigabit switch, when I play any of my files from my net HDD, it lags so badly, sometimes it plays but it lags and it is frustrating, right now I have it running again playing audio wav files and it finally finished one song and then there is totally no audio, but I can see the bar still playing. I can understand that the problem can be from a lot of reasons, Bandwith, network speed, wires, wired or wireless, bottleneck etc.
Here’s what I did so far to eliminate those problems. The thing is, I’ve tried all my PCs, played any files on windows media player, all of them work with no lagging, perfect! I can see I have no problem with my network (Eliminated). It could be a wiring problem now, I used wired instead or wireless, for the reason of wireless is always not reliable(Wireless eliminated). This time I looked at my HDMI wire and replaced it with a different one which is by the way are both brand new and made by Monster Cable ($70 each), still lags (HDMI wire eliminated). Also, all other things connected to my theater are working, Internet music, video, etc. So back to the wires, I replaced my Cat 5 cable with another Cat 5e, checked and still lags, (Cat 5 wire eliminated)
About bottleneck, I’ve tried turning of anything that uses my network but no luck, still lags(Bottleneck eliminated). Speed, like I said I have no problem playing the files with any of my gigabit speed PCs, I don’t exactly know the net speed of the WD TV device, that is the only problem that I can think of, if it is running 100mbs, it’s bad for Vob files, but maybe ok for wav files, to be able to play DVD or HD files(I’m not even playing HD files), it has to be a lot higher than 100mbs, if the speed is more that that then what else can cause the problem? I think I eliminated everything that might cause the problem without gtahering all the datas because I can see from the forum that they all talk about router model #, Speed data, bandwith number, etc. Through my experience with playing Audio(wav)/Video(Vob) files through gigabit speed LAN using a PC is basic technology and is supposed to be flawless, even if multi PCs playing multi files all together is still supposed to be flawless(except playing HD files), been doing it for years with HTPC. So my point is, if this device cannot achieve that technology(just playing simple wav files), then it is useless to keep it and not even worth spending time figuring out to make it work.
So my decision of returning this product totally is depending on what you can explain to resolve the problem. There is used to be a HTPC connected to my theater setup, it is out for service(hardware problem). I wanted to make it simpler and smaller this time, that is why I wanted the WD TV Live.
P.S. By the way I have the latest firmware.
Thanks for any help