Services that may be affected are:
- MyCloud.com Web Remote Access
- Support page at support.wdc.com
- WD Community at community.wdc.com
- Support Knowledge Base Articles
Changing your routers DNS server to 188.8.131.52 and 184.108.40.206 can resolve ISP related name resolution issues.
Click How to set up a My Cloud device using the Dashboard as an alternate to MyCloud.com/setup when setting up new devices.
Use the Knowledge Base search feature on https://support.wdc.com/ if you are receiving SQL Server connectivity errors in your browser.
WD Global Customer Care