Android and firefox: login just waits and waits

WD Software & Mobile Apps WD Software
1

Hello,

I can’t find my original post, but I fixed the earlier problem by resetting my pw. Now, neither my phone nor my laptop can connect. Using the correct user name and pw, the wheel keeps spinning but it never finishes loading - on both devices. How am I supposed to access my drive contents while on the road?

2

Hello,

Make sure you have remote access enabled on your device, you can also try creating a new remote access account.