Andoid app (Mycloid OS3) stopped camera backup

for several monthes (!) now, the mycloud app is not synchronzng the canera folder to my MY CLOUD device
has anybody expereienced it too? it happens with several android devices, all linked to the same MY CLOUD drive (2GB)

Hi @yshreberk,

The iOS My Cloud mobile auto backup feature does not transfer data when:

  • The mobile device screen locks
  • The My Cloud app is sent to the back ground after opening another app

Please refer to this KBA article: Using My Cloud Mobile OS 3 App Auto Backup Feature on iOS

I’m not on iOS, I’m using Android