I am in Panama City Panama, I have a WDBAAL0000NBK WD TV Mini Media Player and 2 external HHD both WD one is wd500h1u-00 and the other one is My Book Essential with 1TB Cap, I have a series on Naruto Comics in both one has 200 chapters or episodes and the other one (1tb) has 168 chapters, the problem is when I hook up the HD to the Mini Media Player the files do not appear in Alphabetical Order like Naruto 01, Naruto 02, Naruto 03, Naruto 04 etc, it is in any other order… I have done a couple Trouble Shooting but still cannot come up with the cause of the issue… If any one could help it will be deeply appreciated.
Thanks for the reply, i really do appreciate it … i did change their names from naruto 01 to naruto 001 and they still do not work the way they are supposed to what i am going to do is re-rename all 220 files one by one and hope for the best… any other suggestions wil be deeply appreciated…
I have the same problem playing movie files sequencially. I have the same compilation as you are and having trouble playing it episode by episode. It is a headache to navigate through the long list of files. I have tried renaming several times but to no use. I wonder if how WD firmware does the sorting? In case, you manage to have yours running the way you wanted it, share info with us. I am pretty sure that many of us owners do share the same burden. Thanks and good luck!
I have noticed a similar file sorting issue in the photo viewer.
My picture files start with a date number YYYYMMDD eg 20100716 and I was expecting them to appear sorted in alphanumeric order. They do on my windows machines but not on the TV mini.
I contacted WD support and they suggested updating the firmware, which I did. Still out of order. So they suggested I contact this forum for answers.
At least I am not the only one experienceing this sorting issue.
Yes it appears like their is a two digit limit to the the file indexing.
Is there any way/process of raising this with the developers at WD?
Thier support email response was pretty lame, they suggested looking for help in this forum. They state that their team monitor the discussions for issues.
MUSIC - I do not have any music on the USB hard drive
VIDEO - I use a similar name convention for video and they appear in expected (alphanumeric sort) BUT I don’t have more than 99 videos in any folder.
PHOTOS - Folders with less than 100 photos are sorted fine. I have tested it by copying some of the jpg files from a folder with 200+ files to another folder. The same files in a new folder seem to sort fine.
I am surprised that no one has encoutered this before.
I am not keen on splitting my photos into folders of less than 100 files each.