After last FW update backup still doesn't work properly!

i tried the wdmcex2 internal nas to external drive usb backup again after the last firmware update. 

and again,  it stopped after 99% with a backup failed! 

the same results as last times. 

no improvement at all! 

this time after restart and several backup restarting, i finally got a backup completed! 

how can i trust this backups to work the next time? 

why hasn’t this problem been repaired yet and looked after? 

why is WD not interested in making this option working 100%?

this is my second nas,  but my last WD product! 

and i haven’t even started about the files selection option not working! 

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

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