Running OS 5, for holiday enabled Cloud Access. Device is now indexing (after 48 hrs. 6% done??) . I saw that this indexing has been an issue since 2020. Has WD done nothing to improve this process, did they listen to users? Suggestions were an option to disbale thumbnails, extend thumbnails for other filetypes etc.
Also with every reboot, powerloss etc. the indexing needs to be redone from the beginning??? WTF??? Cant they just store the index?
So in short, has WD done nothing with user feedback for the last two years?
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: https://support-en.wd.com/app/ask
See; a boiler plate response like this is a major reason why these forums are . . .turning to mush. What is really needed is active participation from WD with real answers that contribute to the conversation.
Power failure/reboot is not supposed to restart indexing from the beginning. It’s supposed to be incremental.
Only turning “cloud access” on/off will wipe the index, and start the process from the beginning.
In terms of OS/5 development. . . .I think that answer is self-evident.
