Advice Please on Failing HD

WD Internal Drives Desktop & Mobile Drives
1

Hi,

I was directed here by the great guys at MajorGeeks.com.

I have a 250GB WDC WD25 00JS-00NCB1 SCSI Disk Device that has started to fail the Lifeguard test. It passed the quick test but failed the long test.

I was told that I might need to clone the drive and RMA it, could someone please help explain this a little further for me?

Test Option: QUICK TEST
Model Number: WDC WD2500JS-00NCB1
Unit Serial Number: WD-WCANK9226960
Firmware Number: 10.02E02
Capacity: 250.06 GB
SMART Status: PASS
Test Result: PASS
Test Time: 12:02:58, April 09, 2011

Test Option: EXTENDED TEST
Model Number: WDC WD2500JS-00NCB1
Unit Serial Number: WD-WCANK9226960
Firmware Number: 10.02E02
Capacity: 250.06 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 08-Error was detected while repairing bad sectors.
Test Time: 13:29:13, April 09, 2011

Thanks in advance,

Nick

2

I never used a cloning tool but it makes an exact copy of your drive.

Install your new HDD then copy your old drive to it.

If you don’t get a satisfactory answer soon.

Go to

www.pcworld.com

The guys on the forums will assit you further.

Sabbath

3

See this thread:
http://community.wdc.com/t5/Desktop/2nd-HDD-green-Cavier-1TB-failing-WD10EARS/m-p/80159#M3287

4

Remember that cloning a drive with bad sector, which seems to be your case, might end in a bad copy, if part of your data is corrupted, because of the bad sector, then when you clone this drive, it will copy the corrupted data, be careful.

To create  an RMA and replace your drive, visit the link below:

http://wdc.custhelp.com/app/answers/detail/a_id/8/session/L3RpbWUvMTMwMjUyNTY3My9zaWQvVFdsWFRjcms%3D