A couple of weeks of us pointing out the horrible new system & flaws of an advanced RMA, including their $25 arbitrary fee charged to the card every attempt at placing an order even ones that are going to be denied with a STATCODE358 for anything over $200 … and now WD has just got rid of Advanced RMA completely LOL. Still no type of communication when they change things either.
Great service guys. Pay a ton for a new hard drive, and they just get rid of the features.
No more advanced RMA. And I’m in the USA.