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Adding a 2nd Cloud device to the network

A bit of an odd problem that I hope someone can help with.

I’ve had a WD cloud devices for years which is now full so I bought an 8TB Cloud Home, this is plugged into the same router as the old 3TB cloud.
The issue I have is that the My Cloud Home settings page shows the 8TB drive but the My Cloud Home files and folders are the files from the old 3TB.
I’m able to view the files on the mapped drive to the 3TB but I can only see the public share on the 8TB, I’ve not been asked for a username/Pword to connect to the 8TB.
It’s copying the files from the 3TB to the 8TB and the settings page is showing disk usage.

Thanks in Advance

Hi,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

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