Add new device MyCloud EX2 Ultra

Hello Everybody!

I have bought a new MyCloud EX2 Ultra and want to add it to my old MyCloud EX2 Ultra so that i can use both from my PC.
Please, can you tell me how to do this?
I have not found any possibilities in my Dashboard and cannot register this new device. As i try to register, i get this message:
“We’re sorry, but this action cannot be completed at this time. Please refresh your page and try again.”

Thank you in advance for your help!


Keep trying until you can get through. You will probable have to use a second Email address to register the second one. Check with the sub-forum (My Cloud EX Series) for your device.