WD Passport now requires Acronis True Image to perform a full back up. I have downloaded Acronis but to activate the account it requires a product s/n. Acronis will not accept my WD passport s/n. How can I activate Acronis to do a back up or is my WD passport now useless?
Hi @isobelgunn,
Please refer to the below article to check Acronis True Image for Western Digital Product Activation Required:
https://support-en.wd.com/app/answers/detail/a_id/31822
