I found it not easy to access video and photo files simultaneously on my external HDD. To see videos, I have to select videos at first menu, and to see photos, I have to select photos.
I would find convenient to see both photo and video files simulanesouly, because I could make some notices with synopsis of movies, without going back and forth to photo and video menus.
It may be that you select Video but are you sure that you cannot still select a Photo. A number of people have complained that they are seeing the album photo when they select a video. Their problem seems to be exactly what you require. If you use network shares etc to view videos or play music you can definitely also see photos.
Yes it works for network shares, but not for local drives.
What do you call an “error”? I agree if you mean the no access to both videos and photos. If there is a correction in next versions of firmware, I hope that it will allow the simultaneous access of both videos and photos on local drives too.