I installed My Cloud Home device this morning and am absolutely frustrated. I want to use it for Time machine backup but also to share files among different Apple devices.
When I open MyCloud-XXXX in Locations on my Mac I see 2 folders: Public and TimeMachineBackup. There is no possibility to create a new folder on this level so I created one under Public. There I am connected as Guest. Have no idea what account can be used to connect as “registered user”. Tried with my Mac’s username/password and with mycloud.com username/password, neither works.
When opening app on my iPhone I do not see the folder created on Mac. When I created folder there I do not see it in Finder on the Mac.
Tried to follow UserManual’s instructions to get Desktop App but in the app on mobile device there is no " Get desktop app." option.
Please help!
Also, can somebody tell me where does My Cloud Home sit - on the device I installed or somewhere on the Internet? The same for logging in - user name and password are stored on the local device or somewhere on the web?