WD Community

Access EX4100 via VPN

Can anyone point to very basic step-by-step instructions for novice to access EX4100 via VPN or similar firmware? I am learning as I go and have no previous knowledge. I got stuck when I looked at the mapped network drive on our LAN and didn’t see a share to network option. I was using built in windows VPN, but am open to upgrading our router to include firmware like OpenVPN

Currently, we are accessing folders on My Cloud, downloading to our hard drives and then uploading back to My Cloud. We really need to access our LAN virtually so that we can have all of our files accessible for immediate use. We have been using My Cloud for a year and it is not sufficient for our remote needs due to long upload/download times.
I am open to other solutions. TIA.

You may want to see the dedicated OS5 EX Series subforum where people more familar with your device may be able to assist.

OS5 My Cloud EX Series
http://community.wd.com/c/os5/my-cloud-ex-series/255

Generally to use VPN to access a remote network (containing a NAS device like the My Cloud) one would need to setup a VPN Server on that remote network. Then use a VPN client to access that VPN server. Some consumer routers include a VPN Server option. Or one can setup their own VPN Server using software like OpenVPN or similar.

There are plenty of “how-to” guides out there on how to setup a VPN Server that one can find using their favorite internet search engine. For example:

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.