Able to access MyBook Live via web interface, but it shows only 3GB used and no shares, etc Want to get data off. Help

WD Legacy Products My Book Live
1

I have a MyBook Live that I took offline in July 2021 and was trying to access it directly to get data off. When I access it via the web interface it shows there is only 3GB on the drive, no shares, no users, etc. I am hoping that the data is still on it. Wondering if I can remove the drive and hook it up and recover. Any help would be greatly appreciated.

2

Hi @LTKGPE,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask