Hi, first of all, sorry for my bad english. I love WD Elements 3TB i have. Its one of the best out there.
Recently (more like last 6 months) I’m having a strange issue. When I connect my HDD to my PC, laptop screen starts to get jumpy. Sometimes it becomes so frequent that I’m afraid I’m gonna lose my laptop. After I remove the HDD it still continues to flicker so i have to shut PC down and restart it. Thats why I stopped using it on PC and so I stopped storing stuff. It works perfectly on my TV tho.
What could cause this to happen? Electrical issue or is my HDD damaged?
BTW: I’m using Windows 10.
I’m not clear what you mean. You say " When I connect my HDD to my PC" is the drive still connected to the laptop somehow? Are you using a USB Hub for the HDD? WD clearly states that hubs should NOT be used for the HDD. Also some USB ports on laptops are too week for some devices.
I hope this helps, or tell us more please.
Ok, I see now. You you mean the laptop is the PC. So, only one machine. I think you need to submit a Support request for this problem.
Click on “Support” at the top of this screen, then click on blue " click here for all legacy products". If you don’t find your problem, then click on My Support over to the right and you can register for WD support.