A large temp file suddenly appeared on My Cloud EX2 Ultra

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

A large temp file suddenly appeared on My Cloud EX2 Ultra. I can’t delete file because when I try it says the file is in use. The file is in my pictures directory and is about 311,181 KB in size. This is the file name:

FSP3B2E5E6D65324CA59B92C48196A25F36.tmp

What is this file and how do I get rid of it?

Update: I was finally able to delete this file, but I’d still like to know how it got created and why/

Mike

2

Hi mvaugeri,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

http://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support

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