Bought a new Live Hub a week ago, updated to newest firmware and have watched some movies with it. Noticed some choppy parts with the films but have managed until now when i tried to watch Alien in 720p .mp4 format. The movie runs fine for about a minute and then starts stuttering and loses audio. When i rewind it back a bit and start over, it plays nicely for one more minute and then starts stuttering again etc. This makes the movie practically unwatchable.
Could it be that WDTV’s advance buffer size is way too small and that’s why it is stuttering? Has anyone else ever experienced the same?
Would the best solution be to go back to the store and claim my money back…?
I managed to get this phenomenon on film. First the video starts ‘pulsating’ and then after a while ‘catches up’ with hyperspeed and plays nicely for a while until starts again…
The encoding is not done by me so i don’t know. Feels odd if the codec is not supported as my previous player (ancient WDTV HD) played this same file without a single hiccup.
You might try converting it to mkv (h264) using something like MKVtoolnix, I don’t know if it will handle .mp4(isom) files, since I’ve never dealt with them, but if it will it should only take a few minutes to re-encode.
If that doesn’t work, you can try Handbrake to re-encode the file, it will usually handle just about any unprotected file you can throw at it.
Thanks, i have Handbrake already encoding the file into mkv. See what happens… What’s odd is that i also have other files in isom but have not noticed any (significant) stuttering with them.
Alright! Seems that the problem is solved (well, at least sort of…) as i downgraded to 2.03.24 and watched Alien for 15 minutes without a problem! Thanks for all the help!
I hope this bug will soon be fixed. I have had the same problem with a 720p .mp4 file (from the WDTV Live Hub harddisk) which sometimes stops and video stutters, audio is gone and after that plays again. It happend quite a few times in a movie of 1.30 hour. This problem still occurs in the latest firmware 2.07.17
I agree i just got done report this same isssue to a rep, So not sure if this is fixed yet …i have to re-encode all my dvds i just encoded useing AVS to AVI (Divx), it does not happen all the time some times works great some times it does what you get also …flutters and loses sound