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8TB my Book opened up but cannot install any other drives in caddy

Just Tried other drives wd 2tb green and seagate 500gb video 3.5.
in win 7 Disk Management it says disk not initialized
when i try to initialize i get asked mbr or gpt

either selection returns a message from Virtual Disk Manager saying
the request could not be performed because of an I/O device error

im guessing wd dont want us to use other drives in these caddies.
i have always done this in the past with total sucess

thanks Paul

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