3x MyPassport Firewire 800 enclosures failed


#1

Hi There,

Does anyone know if there are issues with these enclosures?

All 3 of mine are extremely unreliable - sometimes mounting, sometimes disappearing from the Finder, sometimes causing the Finder to lock up. A haven’t even been able to run a Time Machine backup of my computer as it just freezes the Finder at around 5GB to 8GB - maybe it’s a cooling issue?

In the end I ripped one of the enclosures open (which was a pleasure) and installed the drive into a Macpower Pleiades Mini enclosure - now the drive works flawlessly.

Before I do the same thing to the other two WD enclosures (and never purchase a Western Digital enclosure again) I thought I’d check to see if anyone else has experienced these kinds of issues and if there is a fix - maybe firmware, although I couldn’t see anything in the Support area of the WD website.

BTW, I’m connecting the drive via Firewire 800.

Any help or pointers in the right direction would be much appreciated.

Cheers

Ben


#2

Since there’s been no replies, maybe you should try contacting WD’s Technical Support about this.  You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en