2tb My Passport Ultra Drivers

WD External Drives External Drives for PC
1

Hi,
I have just connect My Passport Ultra to pc and drive is not recognised in file explorer and computer Management . I believe i need to install driver for device, Where would I find driver?

Thanks in advance

regards

2

The driver should already be included in Windows … i’ve been using WD external drives (portables and desktops) for the last 10 Years and more and have never had to download any drivers. I just plug it in, Windows detects the drive … wait for several seconds and it’s ready to use.

What version of Windows are you using on your PC ?

3

Thanks for your reply Joey. I made a few changes in disk management and reformatted, renamed and everything works. cheers

4

The possible causes for such an issue can be an incompatible file system, missing drive letter, disk driver issues, damaged partition issues on the hard drive. In a worst-case, the drive itself is failing.

You can try below fixes to resolve the issue:

  1. Initialize the drive or drive partition

  2. Change/Assign drive letter

  3. Update Disk drivers

  4. Enable drive in BIOS

5

thanks Mikes2