I have a less than year old 2 TB My Book that has about 1 TB occupied with mostly video files. Sometime last week, while the drive was NOT being accessed, the power plug was accidentally dislodged from the outlet. I replugged, checked the drive, things seemed fine. Yesterday I tried to access the drive from my computer and explorer then says not responding. I kept closing the window and having explorer restart. I tried unplugging, replugging, restarting, shutting down, switching USB ports. I had set it’s files to share on an XBOX, I disabled that. I ran windows update. I was able to right click on the drive in my computer and scan for errors, this scan lasted around 6+ hours, scanning over 3,000 files, except I don’t think there’s that many files on there. Maybe between 1000-1500 or so. It finished while I was away from my laptop so I don’t know if it came up with anything. I finally got access to the files on the disc in explorer but just letting it sit after clicking on the drive. In about 10 minutes I was in the main directory where most of the files are. Is loading the thumbnails for all those video files causing problems? But I’ve had this many files for awhile. Also on Vista I often get these COM surrogate errors when trying to load many thumbnails but I just close them and can access things just fine. I thought loading the thumbnails might be the or 1 of the problems so with access to the main directory I went to customize folder and have things show as documents instead of pictures and video. It’s been working on this for the past 30-40 minutes and I’m wondering if it’ll ever finish or make any difference. I have the drive indexed for faster searching, should I uncheck that? I tried using Gyula’s Navigator to access the drive but couldn’t, but as I said the data is all still there as evidenced when I let explorer work and slowly open the directory. I copied a video file over to the drive a few days ago when the drive was still functioning normally. It didn’t show up symetrical in the drive, kind fo stuck in between 2 other thumbnailed files, I guess I don’t have auto align set, but that wouldn’t cause these problems would it? I could try refreshing or resorting but as I said there’s so much content there and the drive is being so unusably slow I hesitate to bother with any of that if that’s not the root of the problem. Would defragmenting or running disk cleanup possibly alleviate these issues? Looking for any help here, I have 1 year’s worth of data on this drive.
*UPDATE* The process of changing the folder options from pictures and video to documents so no thumbnails load completed, and I am now able to access the drive instantly, pointing to the thumbnail issue as the main culprit seemingly. However as I said I’ve had about this much data on the drive for quite some time and was previously able to load into the drive fine even with all the thumbnails, so any advice on how to have that functionality would still be appreciated though I am glad just to have all the data intact and accessible.
