The previous firmware was running great. I did the stupid thing of upgrading (should have learned my lesson from the My Cloud v4.x upgrades). Now, NAS to USB backups that were taking just a few minute are still running after 18 hours. I also see that instead of replacing the changed files, it is n…

Hi Stealth, If you just want the USB drive (or drives) to be a total backup of your EX2100, then I don’t see any downside (apart from the fact plain COPY should work!). I think the key thing is that if the backup destination folder on the USB drive does not exist, then the two should be the same. S…

Hi Stealth, I’ve now done a whole serious of tests for WD support to provide evidence and data for my open support case on this issue. At their recommendation I’ve even done a full (not quick) NTFS format of my Toshiba 1TB USB drive and tried backups using various share and media serving settings. …

3 days ago I asked Level II to verify if your comments regarding sync vs. copy were correct. If so, I can just use sync. They chose not to respond… By the way, I haven’t looked at how much data comes across in copy mode on my EX2100 before the stall, but I had this same issue with the plain old My…

So far WD are claiming my issue is a comms problem between the EX2 and the USB drive. Part of my reason for buying a WD Passport 2TB! :wink: Just in case they try to blame the Toshiba’s firmware… Now I’ve replicated the problem on the WD Passport they can’t use that excuse… :wink: I’ve got a nice s…

This has nothing to do with the brand of the USB drive. I use a 3TB My Book (reformatted at WD’s request several times). The NAS to USB backups failed on the 3TB My Cloud, 6TB My Cloud Mirror, and, after the OS3 firmware upgrade, the 8TB EX2100. All failures were WD hardware to WD hardware.

WD stated that the issues with NAS to USB copy, at least for the My Cloud and My Cloud Mirror were a function of file type and number of files and not total size. A lot of small files will act differently than a few very large files even if the total backup is the same size. What I couldn’t get ou…

Just out of interest, have you tried running a backup job of the type that normally stalls for you in sychronise mode? It would be interesting to compare results.

[image] Stealth57: WD stated that the issues with NAS to USB copy, at least for the My Cloud and My Cloud Mirror were a function of file type and number of files and not total size. A lot of small files will act differently than a few very large files even if the total backup is the same size. …

While OS3 will not back up any Shares, the one Share that always had issues with the My Cloud and My Cloud Mirror was one with a mix of Windows and Mac files. That share has 256GB, 66,352 files, and 16,419 folders. It is a mix of documents, mp3, mp4, and jpg files.

WD Community

2.10.302 Hoses NAS to USB Backups

Legacy Products My Cloud OS 3

george_h December 5, 2015, 7:50pm 16

Interesting… A user in this thread, http://community.wd.com/t/scheduling-in-nas-to-usb-drive-backup his works fine.

Obviously we have a very different experience.

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2.10.302 Hoses NAS to USB Backups

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