Hello,
I want to report a bug in DL2100 firmware. Public folders like Smatware and TimeMachine can be deleted and do not reappear after reboot. However, i found out the if there are multiple power failures and the NAS doesn’t have time to completely bootup, these folders will reappear.
For some reason i couldn’t send this email to WD support, so maybe one of the MOD here will see this post and forward it to support.
First of all, thanks for reminding me I need to connect my DL2100 to a UPS. Even the slightest power flicker can turn it off and often when this happens to a device even for a split second the device does not reboot properly.
I think perhaps in your case the NAS did a reboot to the factory defaults and likely the folders you deleted reappeared because they are built into the hardware to reappear in case of a severe failure. You might want to reset the NAS to factory defaults while you monitor the situation and then re do your individual settings you set up.
hi mike27oct, yes I am also looking into UPSs now. I do not believe it was reseted to factory default, because all my initial settings were kept and i was able to log on remotely , like I always do. However, i believe that some default settings, like initial folder structure is reapplied, without affecting the shares that I created.
If you are searching for a UPS, just to let you know I just bought the same one I bought 3 years ago for a device downstairs that freaked out when power flickered. The problems with that device are solved with the UPS. Power flickers are more common than overall power failures that last a short or long time. I have the NAS and another laptop, drives etc. in a separate upstairs room, and I will plug it’s surge supressor into the new UPS and cover all the devices there, too.
Three years ago I made a big search to find one that is small, inexpensive but good enough to get the job done so stuff can stay powered for around 15 mins – enough time to properly turn the devices off if necessary. It handles flickers beautifully.
This link is for the CyberPower unit I bought from MacMall – best price ($40) found for it and no tax and free shipping!