Whatever the case, the whole testing process (testing new features/fixes and especially regression testing to make sure the changes broke nothing else) needs help and attention. Working features breaking from one release to another shows the testing process - whatever and whereever it is - is not thorough enough for a commercial product.
Not that a media player wtih broken features is as critical as unreliable medical devices or airplane/navigation equipment, but still…
Just two cents worth from a long time programmer/developer and one who has worked wtih in-sourced and out-sourced resources.
“Not Richard”
