Galen wrote:
I’m having this problem with Smartware 2.3 as well, on Vista 64 bit in my case. I have four backups set up. Three of them work fine. The fourth won’t work even if I change it to back up individual files! I don’t think anyone from Western Digital is listening here…
We’re here, but there could be any number of reasons why SmartWare isn’t working on the fourth machine. It could be that you don’t have the latest .net installed, or not all the updates you need done. Something could be blocking SmartWare on your fourth PC. I’m sure support would be ready, willing, and able to help you get it set up on the fourth computer.
Now on a side note, if you’re using SmartWare that comes with the Passport, then it’s just a matter of getting it set up correctly. If you’re using SmartWare Pro, then you only have 3 licenses for it. So, it wouldn’t work on a fourth computer.
Below is the contact information for WD’s Support. You can contact them either by phone or email.
