Maximum size access for folders

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

Hi,

I cannot get access to some (and only some)  of my folders laying on my Live Book Duo (6To).

In fact, I can get access with a Mac computer (using WD Mycloud) but not with an iOS software on iPad or Iphone.

I was wondering wether it could be the size of the files that stops the download. (The message is something as : internet access denied…)

Because this occurs only with very big folders (15 and 25 Go).

Did you heard anything about it ?

Thanks a lot.

Have a merry christmas (or whatever…).

Olivier

2

Hi Florelle, if you are trying to download files, have you verified if you have enough space on your iPad, iPhone? 

3

I found the solution : access forbidden to some folders and allowed to others was the consequence of bad permissions on the source… I had to delete the target (unfortunately), start Onyx,  and repare my Mac permissions. Evrything is fine now. Thanks for your answers,

Merry christmas.

Olivier

4

Merry christmas to you too Florelle, good to know you got it fixed. :smiley: