same as all these poor people
http://community.wd.com/t5/WD-Portable-Drives/WD-elements-SE-Not-initialized-and-Media-write-producted/m-p/40669/thread-id/1889
VCD/Smartwave wont show, therefore cant unlock my smartwave protected drive.
stupid WD - never use there software or drives again.
its been almost 3years i have kept this drive and still no answers, cant unlock, cant recover because its write protected with some encryption software i have no idea how to unlock - smartwave.
anyone got any answers yet ?
Hello,
Can you please provide the model number of your unit?
Have you tried updating the firmware of the drive?
Please see the following link, it migh help.
http://wdc.custhelp.com/app/answers/detail/a_id/5460/related/1/session/L2F2LzEvdGltZS8xMzk5NDg0NjgzL3NpZC9qWm1rTkdUbA%3D%3D
Western Digital 1TB Elements SE Portable Hard Drive USB 3.0, WDBPCK0010BBK
if that helps
it now shows 2TB ??? dunno why and the smart wave VCD is gone http://community.wd.com/t5/image/serverpage/image-id/10496iBE9055A247196742/image-size/original?v=mpbl-1&px=-1 example.
cant update firmware because its write protected. LOL
funny thing is i know the password!