My WD My Cloud is shown in Windows Explorer under my local network on my desktop computer running Windows 10 Pro but when I click on it I get the following message. “Windows cannot access \ WDMYCLOUD” with an error code0x80070035 I have looked for a solution but so far none seem to work. I can acc…

What “solutions” have you tried that failed to work? Start, if you haven’t done so already, with making sure SMB1.0/CIFS is enabled in Windows. Microsoft typically disable s this setting in new Windows installs and through patch updates. How to Enable SMB 1.0/CIFS File Sharing Support on Windows 1…

Thanks but I have already checked that it is enabled which it is.

“error code 0x80070035” - Network path not found. Try mapping the drive manually: \\wdmycloud\public (or any public folder) Note the double backslash at the beginning.

Many thanks. Spent several hours this afternoon with a member of WD support team who went through numerous possible fixes none of which worked and has referred me to Microsoft.

Do you have a second computer that you can try - you shouldn’t be having this problem with Windows 10. What router are you using? What antivirus/firewall? What relevant network settings do you have in the MyCloud dashboard? Good luck talking to an intelligent body at microsoft!

The computer is running Windows 10 Pro and it appears to be some sort of security setting that is not allowing access to WDMYCLOUD. It is connected direct to router via ether net. I have a laptop which is WiFi enabled and this has no issue. We connected MyCloud direct to computer with ethernet and i…

I have the very same problem. It is definitely the latest major windows 10 update that has caused this. Before the latest update it was necessary to turn on smb1 in order to view the NAS and then all was well. After checking if smb1 is still enabled post update it shows that it is and the registr…

Tend to agree with you. Spent some tome on a live chat with Microsoft but they couldn’t suggest a fix that worked either.

Couple of suggestions, if you haven’t tried them already. Make sure each My Cloud has a unique name. Reserve an IP address in the network/router’s DHCP server for each My Cloud, or configure a static IP address for each My Cloud in the My Cloud Dashboard. One may need to enable SMB1 and NLTMv1 in …

Windows unable to access wd my cloud

Legacy Products My Cloud OS 3

drummond October 8, 2021, 9:37pm 10

I added a second MycloudEX2ultra and can’t seem to get both of them connected to Win10-home at the same time. I power cycled the missing one and got it connected. Next day both invisible. Reboot and one was connected but not the other. I tried all the solutions I could find. This shouldn’t be happening!

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