WD Smartware : files failed to backup

WD Legacy Products My Book Live Duo
1

Hello,

I have a problem to take a backup copy of files … Some of the files because the name is too long But the other files I do not know why I get this message :

File pending backup

please help me !!

2

What about this problem.  System Error Codes : 0x800705AD

please help :frowning:

3

please could you paste these in english?

4

yes think you so much.

Details:

Insufficient quota to complete the requested service.  (HRESULT : 0x800705ad) (0x800705ad)

5

 i have not solved the problem.

(  problem persists, please help )