i bough this one, WDBGMT0010BAL-EESN , my passport slim 1 TB, i have amd fx8350 cpu, gigabyte 990fxa-ud3 rev4.0 board, with VIA VL805 usb3.0 chipset. Latest bios, latest drivers on all, latest win update, etc. I have win7 64.
If i unplug the drive, i get bluescreens.
I receive about 5/day with this drive, ebcause of your drivers. I neep assistance. And quick. Im afraid that because of these force restarts my hdds will died.
On Thu 06.03.2014 1:52:14 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\030614-39639-01.dmp
This was probably caused by the following module: wdf01000.sys (0xFFFFF88000EF7622)
Bugcheck code: 0x50 (0xFFFFFFFFFFFFFFD0, 0x0, 0xFFFFF88000EF7622, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\wdf01000.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Kernel Mode Driver Framework Runtime
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Thu 06.03.2014 1:52:14 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: wdcsam64.sys (wdcsam64+0x1790)
Bugcheck code: 0x50 (0xFFFFFFFFFFFFFFD0, 0x0, 0xFFFFF88000EF7622, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\wdcsam64.sys
product: WD External Storage
company: Western Digital Technologies
description: WD SCSI Architecture Model (SAM) driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: wdcsam64.sys (WD SCSI Architecture Model (SAM) driver, Western Digital Technologies).
Google query: Western Digital Technologies PAGE_FAULT_IN_NONPAGED_AREA
After i put this driver few days ago, i install software from website, update firmware on hdd.
Then WD software tell me a new update is found, install this, today the same, a new update is found.
Still its not fixed. My WD SES driver is from 2011, from your package.
I post these 1 week ago on wd support, no message from them.
Now i use these wd with WD SES driver disabled in device manager, and with all wd software uninstalled.
Thats to prevent bluescreens.
As an conclusion WD SES driver cause bluescreens. Without this driver my WD drive is always ON, leds ON, even with PC off…