After restarting my computer WD Anywhere Backup shows no backups listed and starts the backup Setup Wizard. I’ve previous set up a backup, and it’s run many times. The backup is on a WD network-attached drive. The files are still there.
As far as I can tell, I still have configuration files in
C:\Users\david\AppData\Roaming\WD\WD Anywhere Backup
With the “Reactivate a Backup Plan” option, I can’t point it at the existing backup. It either says, “The backup destination you selected does not appear to have an inactive backup lan locate there.” or a warning comes up saying, “Invalid folder name: ‘Memeo’ is not allowed” (depending on what I select from the backup destination).
Win7 64-bit. WD Anywhere Backup v. 4.50.6554.
How can I make WD Anywhere Backup remember its previous backup, please?
Thanks!
-David
davidmarshburn,
What location is the one the application is pointed at when looking to re-activate an old backup plan?
\192.168.1.19\Backup
that is the IP address of the network hard drive, i can see it fine with windows explorer, and that is the correct folder. there is a folder inside there called Memeo.
davidmarshburn,
If I understand correctly, WD Anywhere Backup is unable to navigate beyond this “Backup” folder into the Memeo folder, correct? If this is the case, do you have a WD Anywhere Backup restore point file within this Memeo folder?
yes, WD Anywhere Backup does not seem to recognize that there is a backup set inside \192.168.1.19\Backup or \192.168.1.19\Backup\Memeo. there does appear to be a valid backup set at \192.168.1.19\Backup\Memeo\Backup1 (which is the name of the backup i told it to do originally).
what is a ‘restore point file’, please?
after some more searching, i found the “trailing backslash” problem – adding \ to the end of the path seems to make it work.
so, using \192.168.1.19\Backup\ works while \192.168.1.19\Backup does not.