So I followed this instructions on this post to update my firmware, which I need to be able to use the itunes server since this firmware version has some sort of bug with itunes
http://community.wd.com/t5/WD-My-Cloud/Resolved-iTunes-is-unable-to-access-the-Shared-Libraries-on-the/m-p/804773#U804773
And when I try to upload the downloaded file manually, this is what it says:
Error
I’ve tried several times, but always the same message. I have a new mac retina, and the os is totally up to date.
Please help!
Welcome to the Community. The update process is recommending to contact WD Support for a reason.
You can do so either by phone or email.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Support by Country
http://support.wdc.com/country/index.asp
Bill_S
January 20, 2015, 6:41pm
3
conwayjl wrote:
So I followed this instructions on this post to update my firmware, which I need to be able to use the itunes server since this firmware version has some sort of bug with itunes
http://community.wd.com/t5/WD-My-Cloud/Resolved-iTunes-is-unable-to-access-the-Shared-Libraries-on-the/m-p/804773#U804773
And when I try to upload the downloaded file manually, this is what it says:
Error
Unknown error. Retry your last operation. If the error persists, contact WD Support for assistance. (200000)
I’ve tried several times, but always the same message. I have a new mac retina, and the os is totally up to date.
Please help!
Please note that this has been fixed in the latest Firmware Release 4.01.00-408.